Refund & Cancellation

Last updated: 8 November 2026

Local Bazaar is run by BrandWall (brandwall.space), a Udyam-registered business. Full business details are on our Contact page ("Local Bazaar", "we", "us"). Everything you buy from us (tiles, monthly plans, posters, AI videos and promotion such as Glow and Landing) is a digital service that starts as soon as your payment is confirmed.

Our policy in one line: no refunds. If something goes wrong with a payment, Local Bazaar sets it right by giving you what you paid for.

1. No refunds

All payments are final. We do not give refunds for:

Tiles, monthly plans, posters, AI videos, Glow or Landing once they have started, including unused posters, videos, days or shows.
Change of mind, or not getting the number of visitors, customers or orders you hoped for.
Anything taken down for breaking our Terms of Service, such as fake offers, adult content, scams or copied logos.
Free trials, free offers and coupons, since nothing is paid for them. Coupon discounts are given by the shop on its own bill.

2. Payment problems: we set them right

If you paid and something did not go as planned, we fix it within one working day:

Paid but nothing started: we start your tiles, plan, posters, video or promotion.
The shop or tiles were taken while you were paying: we give you the same thing for another shop or tiles of your choice, or the same value as credit for a plan or promotion.
Our fault: if a plan or promotion could not be used for a real length of time because of a fault on our side, we add the lost days, posters or shows.
Charged twice for the same thing: the extra payment is returned to you.
Failed payments: if a payment fails but money was deducted, your bank or Cashfree returns it automatically, normally within 5 to 7 working days. Nothing reaches Local Bazaar in that case.

Only if we truly cannot give you what you paid for in any of these ways is the amount returned to your original payment method.

3. Cancellation

You can cancel any time before you complete payment by closing the payment window; nothing is charged. Monthly plans do not renew by themselves, so there is nothing to cancel at the end of a month. Promotions stop by themselves when their days or shows are used up.

4. Home delivery orders

Local Bazaar does not take payment for orders and charges no delivery fee. You pay the shop on delivery. If something is wrong with an order (missing items, wrong items or quality), please contact the shop first; its number is in your order on WhatsApp. If the shop does not help, tell us. We cannot return money paid to a shop, but we may switch off delivery for, or remove, shops that do not treat customers fairly.

5. How to reach us about a payment

Email anyhelp@brandwall.space or WhatsApp +91 93537 35789 with your registered email, the payment ID (from your receipt) and what went wrong. We reply within 1 working day.