Terms of Service

Last updated: 8 November 2026

Local Bazaar (brandwall.space) is run by BrandWall, a Udyam-registered business. Full business details are on our Contact page ("Local Bazaar", "we", "us"). These terms apply to everyone who uses Local Bazaar: people looking for shops ("customers") and people who run a shop on Local Bazaar ("owners"). By creating an account, buying anything or using the site, you agree to them. If you do not agree, please do not use Local Bazaar.

1. What Local Bazaar is

Local Bazaar shows the shops near you on one wall of tiles and on a map. Customers can search shops and items, see opening hours, offers, posters and coupons, get directions, and order home delivery from shops that deliver. Owners can buy tiles for their shop and use free and paid tools to show offers and reach customers nearby.

Local Bazaar is an advertising and discovery service. We do not sell, stock or deliver the products of the shops on the wall, and we do not take payment for them. Every purchase from a shop is between the customer and that shop.

2. Accounts

You must be at least 18 years old, or use Local Bazaar with a parent's or guardian's permission and supervision.
You can sign in with Google or with your email address (a one-time code or a password). Keep your sign-in safe; you are responsible for everything done through your account.
Give true details. Your mobile number must be your own, and you must be able to receive WhatsApp messages on it if you link or verify it.
Shop names must not copy or pretend to be another person or business.

3. Tiles

The tile price is shown before you pay. It rises by ₹10 per tile for every 1,000 tiles sold. The price at the moment you pay is final.
Each purchase is one shop of up to 12 tiles, in any rectangle. One owner can have up to 10 shops; contact us if you need more. You set your shop's place on the map before paying.
Payments are processed by Cashfree. We never see or store your card, UPI or bank login details.
Tiles are a one-time payment. They are a digital display service, not physical property, land, shares or an investment, and they cannot be sold, rented or transferred to other users for money through Local Bazaar.
You can make your own shop bigger, up to 12 tiles, paying only for the new tiles. Separate shops cannot be joined together.
Local Bazaar may give tiles or a shop free of charge, for example as a gift or a launch offer. These terms apply to them in the same way.

4. Shops Local Bazaar lists, and claiming them

To help customers, Local Bazaar may list shops on the wall using public map information. These are shown as "Not claimed yet".
The real owner can claim a listed shop. Where we offer it, a claimed shop can be used free for a limited time (shown in the app, for example one month). After that the owner buys tiles to keep the shop's colour, photo and offers; otherwise it goes back to grey.
When you claim or buy a shop, you send a short proof that the shop is yours (for example a photo at the shop and a business document). Offers, coupons and promotion unlock after Local Bazaar checks it. If we cannot confirm it, the shop goes back on the wall and we set the payment right as described in the Refund policy (no refunds; we give you the same value another way).
Claiming a shop that is not yours, or using false documents or photos, can lead to the account being closed.
If you own a listed shop and do not want it on Local Bazaar, use "Report this shop" on its page or email us, and we will remove it.

5. Your shop's name and place

A new shop name is shown to customers only after Local Bazaar approves it. Until then the old name stays.
The first place you set for your shop is saved at once. To move it later, the app checks that you are at the shop: your precise location at the door and a photo of the name board, which is read automatically. The photos are used only for this check and are not saved.
Your shop appears on the wall of people within about 3 km of its map pin (we may change this distance). Each person's wall is arranged around them, so your shop's position is not fixed and differs from person to person. Your shop code and link always open your shop.

6. Offers, posters and coupons

Offers (an item price drop, or a deal in words) are free. A shop can show up to 12 at a time. Each offer ends by itself at the end date you choose, and you can edit or end it at any time.
Offers must be true. The "was" price must be a price you really charged, and you must honour the offer to customers while it is shown. You can mark an item "Pickup only".
Posters are made from your priced offers and count against your monthly plan (see section 7). A posted poster shows until its offers end.
Coupons are run by the owner. You set the total budget and the discount per coupon; customers claim a coupon on Local Bazaar and show it at your counter, and you give the discount on your bill. Local Bazaar does not pay for coupons and does not collect money for them.
Owners may also post offers by WhatsApp message to Local Bazaar's number from their linked number or a staff number they have added (up to 3). Owners are responsible for what their staff post.

7. Monthly plans and promotion

Monthly plans (for example Basic, Pro and Business) add posters and other tools. The price, what each plan includes and how long it lasts are shown before you pay. A plan runs for one month from payment and does not renew by itself; you choose whether to pay for another month.
The free trial gives 5 posters in total, once per shop. On paid plans, unused posters carry over to the next month, for up to 3 months of posters in total. AI videos do not carry over. "Unlimited" posters on the Business plan are subject to fair use (about 100 a month); contact us if you need more.
Extra posters and AI videos can be bought when a plan's allowance runs out. AI videos are made from the photos and details you give us and are delivered in the app, usually within 2 working days.
Glow makes your tile glow on everyone's wall nearby for the number of days you buy. Landing shows your shop first, in the centre of the wall, to people nearby when they open Local Bazaar, for the number of shows you buy; it runs until all shows are used. The price of every pack is shown before you pay. We do not promise any number of visitors, calls or orders.
Features marked "soon" are not part of a plan until they are live.

8. Home delivery and orders

An owner can switch on home delivery for their shop. By doing so, the owner agrees to receive orders through Local Bazaar's WhatsApp number, answer them promptly, deliver what is accepted and keep customers informed.
Customers must sign in to order. The order (items, quantities, delivery address and phone number) is sent to the shop on WhatsApp. Updates come back to the customer on WhatsApp.
Customers pay the shop directly, by cash or UPI on delivery. Local Bazaar takes no payment for orders and charges no delivery fee.
The shop alone is responsible for its products, prices, quality, quantity, packing, delivery time, delivery charges, taxes, bills, returns and refunds. Problems with an order should first be taken up with the shop. You can also tell us, and we may act against shops that break these terms.
Customers may rate an order 👍 or 👎. Ratings help show badges such as "Happy customers". Do not give false ratings or ratings for your own shop.

9. WhatsApp messages

When you link or verify a number, or place or receive an order, you agree to get WhatsApp messages from Local Bazaar about your account, your shop and your orders. These are service messages, not advertising.
You can stop them by unlinking your number or switching off delivery, or by writing to us. Some features, such as delivery orders, do not work without them.
Messages are sent through WhatsApp, which is run by Meta. Your use of WhatsApp is also subject to WhatsApp's own terms.

10. Your content

You may add logos, photos, menus, offers and text that you own or have permission to use. Each shop can have up to 3 photos; they are made smaller when uploaded and checked automatically before they appear. We may also review any shop at any time.

Not allowed: adult or sexual content; violence or hate; anything illegal; scams, fake offers, fake prices or misleading claims; content that copies someone else's trademark, logo or work without permission; malware or harmful links; personal information about other people.

You give Local Bazaar permission to show, resize and share your shop's content on the wall, on the map, in posters, in share images and in promotion of Local Bazaar, for as long as it is on Local Bazaar.

11. Reports and takedowns

Anyone can report a shop. A shop reported by several different people may be hidden until we review it. If a shop or user breaks these terms, we may remove content, switch off offers, coupons, promotion or delivery, and in serious or repeated cases close the account. Tiles, plans and promotion taken down for breaking these terms are not refunded or replaced.

12. No payouts

Local Bazaar does not pay money out to users. There is no paid referral or reward programme, and sharing Local Bazaar does not earn money or credits.

13. What we do not promise

We work to keep Local Bazaar online and secure, but we cannot promise it will always be available or free of errors. WhatsApp, maps, payments and other parts depend on outside services.
We do not promise any number of visitors, views, customers, orders or sales.
Information about shops, including prices, offers, hours and locations, is given by their owners or taken from public map data. We are not responsible for the products, services, offers or conduct of shops on Local Bazaar.

14. Limit of liability

As far as the law allows, Local Bazaar's total responsibility to you for any claim about the service is limited to the amount you paid Local Bazaar in the 12 months before the claim. We are not responsible for indirect losses such as lost profits or lost business, or for any loss arising from a purchase or delivery between a customer and a shop.

15. Closing your account

You can ask us to close your account at any time by emailing anyhelp@brandwall.space. We may suspend or close accounts that break these terms. If Local Bazaar ever shuts down, we will give at least 30 days' notice by email.

16. Changes to these terms

We may update these terms as Local Bazaar changes. The date at the top shows the latest version. If a change is important, we will tell registered users before it applies.

17. Law and disputes

These terms are governed by the laws of India. Please contact us first so we can try to solve any problem. Any dispute will be handled by the courts at Coimbatore, Tamil Nadu.

18. Contact

Email anyhelp@brandwall.space, call or WhatsApp +91 93537 35789 (Local Bazaar's business number), or see our Contact page.